1 Introduction
1.1 Welcome to the Global Gou cross-border e-commerce platform operated by Alibaba Group and its affiliates (individually or collectively, "Global Gou", "we" or "our"). Global Shopping takes its responsibilities under applicable privacy laws and regulations (“Privacy Laws”) seriously and is committed to respecting our Global Shopping website and mobile application (the “Platform”) (by which we mean the Platform and our The use of our platform services) provided collectively are referred to as the "Services"). User means a user, including Buyers and Sellers, who registers an account on our Site to use the Services (individually and collectively, a "User", "you" or "your"). We recognize the importance of the personal data you entrust to us and believe we have a responsibility to properly manage, protect and process your personal data. This privacy policy ("Privacy Policy" or "Policy") is designed to help you understand how we collect, use, disclose and/or process personal data that you provide to us and/or that we hold about you, whether now Or in other circumstances. in the future, and to help you make informed decisions before providing us with any of your personal data.
Founded in 1999, Alibaba is a company that provides an e-commerce online trading platform and is the world's leading wholesale trading platform. We serve millions of buyers and suppliers worldwide. The service scope includes B2B trade, online retail, shopping search engine, third-party payment and cloud computing services. The group's subsidiaries include Alibaba B2B, Global Shopping, Taobao, Tmall, Yitao, Alibaba Cloud Computing, Alipay, Ant Financial, etc.
Alibaba's cross-border e-commerce business is divided into two parts: International Station and AliExpress. Alibaba International Station is the world's largest B2B trade market, with more than 2.3 million registered corporate members, covering more than 200 countries and regions, and covering more than 34 import and export industries. It has been named the world's best B2B website by Forbes magazine for seven consecutive years. Mainly engaged in export marketing and promotion services, helping small and medium-sized enterprises expand international trade. It is based on the Alibaba International Station trade platform, the world's leading inter-enterprise e-commerce website. Display and promote suppliers' companies and products to overseas buyers to obtain trade opportunities and orders. It is the first choice network for export enterprises to expand international trade. platform.
1.2 "Personal Data" or "Personal Data" means data about an individual who can be identified from that data or from data and other information that an organization has or may have access to, whether true or not. Common examples of personal data include name, ID number and contact information.
1.3 By using the Services, registering for an account with us, accessing our Platform or accessing the Services, you acknowledge and agree that you accept the practices, requirements and/or policies outlined in this Privacy Policy, and you hereby consent to our collection, use and use as described herein , disclose and/or process your personal data. If you do not consent to the processing of your personal data as described in this Privacy Policy, please do not use our Services or access our Platform. If we change our Privacy Policy, we will notify you, including by posting these changes or the revised Privacy Policy on our Platform. We reserve the right to modify this privacy policy at any time. To the fullest extent permitted by applicable law, your continued use of the Services or Platform, including placing any orders, constitutes your acknowledgment and acceptance of changes to this Privacy Policy.
1.4 This Policy applies together with other notices, contractual terms, and consent terms related to our collection, storage, use, disclosure and/or processing of your personal data, and is not intended to override these notices or terms, unless we expressly state otherwise.
1.5 Unless otherwise expressly stated, this policy applies to buyers and sellers who use this service.
2. When does Tesco Lat collect personal data?
2.1 We will/may collect personal data about you:
When you register and/or use our Services or Platform, or open an account with us;
When you submit any form, including without limitation application forms or other forms related to any of our products and services, whether online or through physical form;
When you enter into any agreement or provide other documents or information regarding your interactions with us, or when you use our products and services;
When you interact with us, such as via telephone (which may be recorded), letters, faxes, face-to-face meetings, social media platforms and email, including when you interact with our customer service agents;
When you use our electronic services or interact with us through our applications or use services on our platform. This includes, but is not limited to, cookies we may deploy when you interact with our applications or websites;
When you grant permission to share information with our App or Platform on your device;
When you link your Tesco Lat account with your social media or other external accounts or use other social media features in accordance with the provider's policies;
When you conduct transactions through our services;
When you provide us with feedback or complaints;
When you register to enter a competition; or
When you submit personal data to us for any reason
The above is not exhaustive and only lists some common situations in which personal data about you may be collected.
3. What personal data does Global Shopping collect?
3.1 Personal data that Global Shopping may collect includes but is not limited to:
Name;
email address;
date of birth;
Billing and/or shipping address;
bank account and payment information;
telephone number;
gender;
Information sent by or related to the devices used to access our Services or Platform;
Information about your network and the people and accounts you interact with;
Photographs or audio or video recordings;
Government-issued identification or other information we need for due diligence, KYC, identity verification or fraud prevention purposes;
Marketing and communications data, such as your preferences for receiving marketing communications from us and third parties, your communication preferences and history of communications with us, our service providers and other third parties;
Usage and transaction data, including details about your searches, orders, ads and content you interact with on the Platform, and other products and services relevant to you;
location data;
Any other information about the user when the user registers to use our services or platform and when the user uses the service or platform, and information related to how the user uses our services or platform; and
Aggregated data about user engagement with content.
3.2 You agree not to submit any inaccurate or misleading information to us, and you agree to notify us of any inaccuracies or changes to such information. We reserve the right, at our sole discretion, to request further documentation to verify the information you provide.
3.3 If you register as a user of our Platform using your social media account (“Social Media Account”), link your Global Shopping account to your social media account or use any Global Shopping social media features, we may have access to information about your message. Information is voluntarily provided by you to your social media account provider in accordance with that provider's policies and we will manage and use any such personal data in accordance with this policy at all times.
3.4 If you do not want us to collect the above information/personal data, you may opt out at any time by notifying our Data Protection Officer in writing. For more information about opting out, please see the section below titled "How can you withdraw your consent, request access to, or correct information you have provided to us?" . However, please note that opting out or withdrawing your consent to our collection, use or processing of your personal data may affect your use of the Services and Platform. For example, opting out of collecting location information will cause its location-based features to be disabled.
4. Collection of other data
4.1 As with most websites and mobile applications, the information sent by your device may include data about you recorded by the web server while you browse our Platform. This typically includes, but is not limited to, your device's Internet Protocol (IP) address, computer/mobile device operating system and browser type, mobile device type, mobile device characteristics, Unique Device Identifier (UDID) or Mobile Equipment Identifier (MEID) ) For your mobile device, the address of the referring website (if any), the pages you visit on our websites and mobile applications and the time of your visit, and sometimes "cookies" (which can be disabled using your browser preferences) Helps the website remember your last visit. If you are logged in, this information will be associated with your personal account. This information is also included in anonymous statistics so that we can understand how visitors use our website.
4.2 Our mobile applications may use technologies such as GPS, Wi-Fi, etc. to collect precise information about the location of your mobile device. We collect, use, disclose and/or process this information for one or more purposes, including but not limited to locating the services you request or providing you with relevant content based on your location, or allowing you to share your location with others. Users, as part of the services under our mobile application. For most mobile devices, you can withdraw your consent for us to obtain your location information through your device settings. If you have questions about how to disable location services for your mobile device, please contact your mobile device service provider or device manufacturer.
4.3 Just as you view pages on our website or mobile applications, much of the same information is sent to us when you view content and ads and access other software on our platform or through the Services (including, but not limited to, IP address, operating system, etc.); however, your device sends us not page views, but information about the Services and Platforms viewed, ads and/or software installed and when.
5.
5.1 We or our authorized service providers and advertising partners may from time to time use "cookies" or other features to allow us or third parties to collect or share information related to your use of our Services or Platform. These features help us improve our Platform and the services we offer, help us offer new services and features, and/or enable us and our advertising partners to provide you with more relevant content, including through remarketing. "Cookies" are identifiers stored on your computer or mobile device that are used to record data about your computer or mobile device, how and when the Services or Platform are used or accessed, how many people are using it, and other activity within our Platform. We may link cookie information to personal data. Cookies are also linked to information about the items you choose to purchase and the web pages you view. This information is used to track your shopping cart, deliver content targeted to your interests, enable our third-party advertising partners to serve ads on sites across the Internet, conduct data analysis and monitor usage of the Service.
5.2 You can refuse the use of cookies by selecting the appropriate settings on your browser or device. However, please note that if you do this, you may not be able to use the full functionality of our Platform or Services.
6. How do we use the information you provide us?
6.1 We may collect, use, disclose and/or process your personal data for one or more of the following purposes:
consider and/or process your application/transactions with us or your transactions or communications with third parties through the Services;
To administer, operate, provide and/or manage your use of and/or access to our Services and Platform (including without limitation remembering your preferences), and your relationship with us and user account;
Respond to, process, process or complete transactions and/or fulfill your requests for certain products and services and notify you of service issues and unusual account operations;
Enforce our Terms of Service or any applicable end user license agreement;
Protect the personal safety and the rights, property or safety of others;
For identification, verification, due diligence or know-your-customer purposes;
Assess and make decisions related to your credit and risk profile and credit product eligibility;
Maintain and manage any software updates and/or other updates and support that may be required from time to time to ensure the smooth operation of our Services;
To process or facilitate customer service, carry out your instructions, handle or respond to any inquiries made (or purported to be made) by you or on your behalf;
To contact or communicate with you via voice calls, text and/or fax messages, email and/or postal mail or other means to manage and/or manage your relationship with us or your use of our services, such as, but not limited to To communicate administrative information to you related to our services. You acknowledge and agree that we may make such communications by mailing letters, documents or notices to you, which may involve disclosing certain personal data about you for the purpose of delivering that data and the information on the external cover. envelopes/mail packages;
Allow other users to interact with you, contact you, or view some of your activities on the Platform, including notifying you when other users send you private messages, comment for you on the Platform, or use social features to connect with you on the Platform;
Conduct research, analysis and development activities (including but not limited to data analysis, surveys, product and service development and/or analysis), analyze how you use our services, recommend products and/or services relevant to your interests, and improve our services or products and/or enhance your customer experience;
To allow for audits and surveys to be conducted to verify the size and composition of our target audience and understand their experience of the Tesco Lat service;
For marketing and advertising purposes and, in this regard, to send you marketing and promotional information and materials related to products and/or services (including but not limited to products and/or products of third parties provided by Tesco Lat) through various communication media and means. or services) Tesco Lat (and/or its affiliates or related companies) may sell, market or promote products or services whether such products or services now exist or are created in the future. You can unsubscribe from receiving marketing communications at any time using the unsubscribe function in electronic marketing materials. We may use your contact information to send newsletters or marketing materials from us and our affiliates;
To respond to legal process or to comply with any applicable legal, governmental or regulatory request in any relevant jurisdiction or where we have a good faith belief that such disclosure is necessary, including without limitation to satisfy disclosure requirements to comply with requirements imposed on Tesco Lat or its related companies or affiliates the requirements of any binding law (including displaying your name, contact and company details where applicable);
Provide statistics and research for internal and statutory reporting and/or record keeping requirements;
Conduct due diligence or other screening activities (including, without limitation, background checks) in accordance with legal or regulatory obligations or risk management procedures that may be required by law or that we may have in place;
To review our services or Tesco Lat business;
Prevent or investigate any actual or suspected violations of our Terms of Service, fraud, illegal activity, omissions, or misconduct, whether related to your use of our Services orin relation to any other matters arising from your relationship with us;
To respond to any threatened or actual claim made against Tesco Lat or other claim that any content infringes the rights of a third party;
store, host, back up (whether for disaster recovery or other purposes) your personal data, whether within or outside your jurisdiction;
To process and/or facilitate business asset transactions or potential business asset transactions where such transactions involve Tesco Lat as a participant, or only an associate or subsidiary of Tesco Lat as a participant, or involve Tesco Lat and/or any party or the above Tesco Lat related companies or affiliates as participants, and there may be other third party organizations involved in such transactions. "Business Asset Transaction" means the purchase, sale, lease, merger, consolidation or any other acquisition, disposition or financing of an organization or part of an organization or any business or assets of an organization; and/or
Any other purposes that we inform you of when obtaining your consent.
(collectively, the “Purpose”).
6.2 You acknowledge, agree and consent that Global Shopping may access, retain and disclose your account information and content if required by law or court order or any government or regulatory agency having jurisdiction over Global Shopping. In the good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) comply with the requests of any governmental or regulatory agency having jurisdiction over Global Shopping; (c) perform the Global Shopping service Terms or this Privacy Policy; (d) Respond to any threatened or actual claim against GlobalGo, or other claim that any content infringes the rights of a third party; (e) Respond to your customer service requests; (f) Protect GlobalGo and its users and/or the rights, property or personal safety of the public.
6.3 As the purposes for which we will/may collect, use, disclose or process your personal data depend on the current circumstances, such purposes may not appear above. However, we will notify you of such other purposes when obtaining your consent, unless privacy laws permit processing of the applicable data without your consent.
7. How does Global Shopping protect and retain customer information?
7.1 We implement a variety of security measures in an effort to ensure the security of your personal data on our systems. User personal data is contained behind secure networks and can only be accessed by a limited number of employees who have special access rights to such systems. However, it is inevitable that absolute safety cannot be guaranteed.
7.2 We will retain personal data in accordance with privacy laws and/or other applicable laws. That is, we will destroy or anonymize your personal data when we reasonably determine that: (i) retention of such personal data is no longer necessary to fulfill the purposes for which the personal data was collected; (ii) under any law or the retention is no longer necessary for business purposes; (iii) there are no other legitimate interests requiring the further retention of such personal data. If you stop using the Platform, or your permission to use the Platform and/or the Services is terminated or revoked, we may continue to store, use and/or disclose your personal data in accordance with this Privacy Policy and our obligations under the Privacy Laws. We may process your personal data securely and without notice in accordance with applicable law.